What about power outages?

Power outages are not under the control of the third-party supplier.  The delivery system is still under PSE&G’s control, and there is no difference in delivery services whether you purchase the power supply from a third-party supplier or from PSE&G under its tariff.  In the event of an outage, you would still contact PSE&G at 1-800-436-7734 (PSEG).

Show All Answers

1. What is Community Energy Aggregation (CEA)?
2. How the Community Energy Aggregation Came to Be
3. Who is Gabel Associates?
4. Who is Direct Energy Services?
5. How does the SEA R-GEA Program work?
6. Will I receive two bills?
7. Do I have to be part of the program?
8. Would I be able to Opt-In to the SEA R-GEA Program?
9. Will I still be able to receive budget billing (Equal Payment Plan)?
10. Why is the program set as an opt-out program, rather than an opt-in program?
11. What about power outages?
12. What if I have a solar panel system?
13. Will the LIHEAP and Lifeline benefit programs for low income residents still apply if I participate in the SEA R-GEA?
14. Is There any Impact on My ‘Worry-Free’ Appliance Repair Contract with PSE&G?
15. From Where does the SEA R-GEA Supplier Source the Renewable Energy Being Supplied?
16. What are Renewable Energy Certificates and Why are they Used to Satisfy the Renewable Energy Requirements of the Program?