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Building Department review only: Two sets of hardcopy drawings and one digital copy are required when plans are being submitted for review. Digital copies may be submitted by CD, e-mail or USB memory drive form. If Health Department review is is required: Three sets of hardcopy drawings and one digital copy are required when plans are being submitted.
After 3:00 pm, no permits will be issued or money accepted. Permits must be picked up between 8:30 am and 3:00 pm.
On the last day of the month, no permits will be issued or money will be accepted after 11:00 am.
On weekdays between 7:00 A.M. and 6:00 P.M.; Construction and demolition is not allowed to be done between the hours of 6:00 p.m. and 7:00 a.m. the following day on weekdays or at any time between 6:00 p.m. Friday and 7:00 a.m. on Monday, or 6:00 p.m. the day preceding a legal holiday and 7:00 a.m. the day following a legal holiday, provided that such equipment is equipped with a functioning muffler. An exception to this prohibition shall be such emergency situations when work is permitted by the Village President, the Village Administrator or their designee.
If a resident feels that a neighbor or member of the community is working during hours that they shouldn’t, please call the Police Department at 973-763-3000, ext. 0 for the non-emergency line.
Typically, any exterior structure or construction work will require a survey. Its most commonly requested for the construction of an addition, air conditioning condenser, deck or new building.
Once the OPRA request has been received by the Clerk's office, they will send it to our office; within seven (7) business days we will advise you if we have records available for your review. There is only a fee if you request printed copies of records.
No permit is required for existing detached one- or two-family dwellings for the roof covering materials. This include all buildings such as garages, sheds, pool houses, and the like that are accessory to a detached one- or two-family home (Group R-5). Stripping the roof down to existing sheathing or putting on a second layer of roof covering does NOT require a permit. Townhouses and condos will require roof permits. Replacing sheathing will always require a permit.
In all occupancies, no permit is required for the replacement of any part of a deck, porch or stoop that does not provide support to a building or structure. Any part includes the deck support posts or columns, headers or girders, floor joists, decking, railing, stairs, etc. Replacement of any of these parts will NOT require a permit. A total replacement, from the existing foundation or footing on up, will require a full permit. A total replacement, expansion of an existing deck, or the new installation of a deck will require a full permit, not a minor work permit.
For more information on decks, click here.
You can pay for your ticket in person or by mail at the Police Building
South Orange is a Civil Service town and therefore we are guided by and follow Civil Service rules for hiring a South Orange police officer. Of the 565 municipalities in New Jersey 194 are governed by Civil Service.
For more information about the Civil Service Commission please visit: https://www.state.nj.us/csc/
The initial written Civil Service exam for an entry level position is open to any member of the public that is interested, however South Orange residents must be considered for employment prior to nonresidents. Potential applicants take a statewide written exam that is administered approximately every three years. When there is a need to hire a South Orange police officer, South Orange requests a hiring list from the State office. New Jersey Civil Service sends South Orange a list of potential applicants that have passed the Civil Service test and ranks them by score. South Orange has an ordinance that allows us to request potential applicants that live in South Orange first, and then when that list is exhausted we request a list of potential applicants from Essex County. There are many reasons why we may exhaust numerous hiring lists during the hiring process. For example, as time goes on from the initial test date potential applicants may have been disqualified in our process, become uninterested in the position, or may have been hired by another municipality.
Potential Candidates are subject to the following:
Once a candidate is selected, they are sent to the next available police academy for approximately 6 months of police academy training. There, police recruits receive extensive classroom room instruction covering such topics as: Criminal law, motor vehicle law, racially influenced policing, cultural diversity, and handling individuals with special needs. Police recruits also participate in hands-on training such as emergency vehicle operation, hand cuffing techniques, CPR certification, and firearms safety and proficiency. Police recruits also take-part in physical conditioning exercises.
When a police recruit satisfies all of the requirements that the police academy has set forth, the police recruit graduates and is now Police Training Commission (PTC) certified. The PTC falls under The New Jersey Division of Criminal Justice.
For more information about the PTC and academy training please visit: https://www.state.nj.us/lps/dcj/njptc/home.htm
Upon completion of the police academy the South Orange probationary police officer returns to the police department to complete two months of field training with a field training officer (FTO). The Field Training program is comprised of 8 phases of instruction with daily objectives and weekly milestones, which must all be reviewed by training officer(s) & direct line supervisors before moving onto the next phase. An FTO is a well-rounded seasoned police officer that has the shown the ability to impart their experience and knowledge on probationary police recruits and has completed a course of training to be a certified FTO. The South Orange probationary police officer rides in the same police vehicle as the FTO, shadowing the FTO during the two months. One of the many responsibilities of the FTO is to reinforce the training that the police recruit received in the classroom and apply it to gain practical experience during calls for service. The FTO also familiarizes the probationary police officer with rules and regulations that are specific to the South Orange Police Department. Each police recruit receives a copy of the South Orange Police Department’s Rules and Regulations. After successful completion of the two months in the field training program, the probationary police officer is now permitted to patrol in a police vehicle on their own.
From the graduation date from the police academy, for the duration of one full year, a South Orange Police academy graduate is considered a probationary police officer. During that probationary year the officer’s performance is regularly and formally evaluated by their immediate supervisors. At the conclusion of the one year, if the conduct or capacity of the probationary police officer has not been satisfactory, they will be notified in writing that they will not receive absolute employment and may be discharged from their position as a police officer in the South Orange Police Department
The South Orange Police Department is committed to the ongoing professional development of its officers to not only be in compliance with various training mandates from the New Jersey Attorney General and Essex County Prosecutor but also to foster and encourage its employees in a work environment where learning and growth are highly valued. SOPD uses a multidisciplinary approach thorough the use of general training provided by supervisory staff, off-site training provided by certified instructors, subject specific videos, reference materials, ongoing discussions during shift briefings, and scenario based exercises when scheduling and service demands permit.
The training a South Orange Police Officer receives during their career is mandated by the county prosecutor, the Attorney General, through various state or federal statutes/rules, and as determined by agency policy or the Chief of Police. The following Training, also known as in-service training, is required for a South Orange Police Officer:
South Orange Police Officers also receive training and attend courses to keep and maintain certain certifications pertaining to a specialized unit they may be a part of. For example, our traffic officers have attended crash courses which train them to reconstruct complex accident scenes and write detailed crash reports. Various train-the-trainer courses prepare our officers to teach the principles and application of radar, firearms use, and field training recent police academy graduates in SOPD-specific policy & procedures.
South Orange Police Officers may also be assigned to training courses that fit their individual assignments and skill sets. Assignment to such training is dependent on availability, scheduling, and budget. Such courses include but are not limited to: investigator/detective training at a basic level and for specialized subject areas (e.g. financial crimes or fingerprint analysis), search & seizure, case law updates, handling calls for service with people that have special needs or are in emotional crisis. SOPD has also committed to ensure that all newly promoted supervisors attend an extended course of instruction (30-40 hours) to ease the transition and ensure that they are able to effectively meet the challenge of their new roles and responsibilities.
Training also comes in the form of daily briefings known to police officers as “roll call.” During roll call, usually at the start of an officer’s shift, supervisors may update officers on new and amended case law or statutes, policies, procedures, local activity (both criminal and non-criminal), officer safety bulletins, daily work assignments, and other items of professional interest. They provide instruction, answer questions, and receive feedback. Supervisors may also review videos involving police interactions with the public that can be used as an educational tool.
At the South Orange Police Department, officers are given the opportunity and encouraged to attend courses that would aid in their professional development as a South Orange Police Officer.
Chief Kyle Kroll needed a way to convey the ideals and principles that characterize and guide each South Orange Police Officer in a manner that would be rapid, memorable, and motivating. Chief Kroll devised the acronym, P.R.O.U.D:
The South Orange Police Department is a dynamic, full-service police organization committed to providing the highest level of service and protection to South Orange Village. Each of our police professionals is dedicated to making a positive difference in the community. At the forefront of our efforts is our philosophy of community policing and citizen safety. We practice community-based policing and value partnerships with citizens, businesses, and community organizations.
Currently, South Orange Police Officers do not use body worn cameras. Several years ago the Department investigated acquiring them, but due to budgetary constraints the decision was made to delay that purchase. At that time, and currently, the State of New Jersey mandated that Mobile Digital Video Recorders (the in-car camera systems) be installed in all marked police vehicles. Body cameras were not required equipment and the State currently allows localities to determine if they will use them. Purchasing both systems would have required major investment in the initial equipment purchase as well as ongoing maintenance and data storage costs. Using the limited resources available the choice was made to modernize and fully replace the MDVR system. Township and Department administration are currently investigating the purchase and implementation of a body camera system.
Each marked patrol vehicle is equipped with two forward facing cameras and one rear facing cameras, known as MDVR’s (mobile digital video recorders). South Orange Police Officers utilize a rechargeable microphone that officers wear on their person to capture sound. The vehicle camera system can be activated one of two ways. The first way of activating the camera system is by turning on a vehicle’s emergency lights. The second way a camera system can be activated is by an officer manually turning on the system. A South Orange Police Officer is required to record the following police actions:
A South Orange Police Officer shall not cease recording an incident at the request of any person or entity other than a police supervisor. A supervisor must have an objectively reasonable justification to direct the cessation of recording. All MDVR recordings may be reviewed and are stored and retained according to state-wide standards directed by the NJ Attorney General.
The primary function of the Internal Affairs Unit at the South Orange Police Department is to receive, review, investigate, and resolve all allegations of misconduct that originate with members of the community or are generated by supervisors, officers, or employees of a law enforcement agency. Misconduct could include commission of a crime or an offense, violation of departmental rules and regulations, violation of New Jersey Civil Service statutes, and or conduct which adversely reflects upon the officer or the South Orange Police Department.
The South Orange Police Department is committed to a robust internal affairs process and as such will accept complaints from those that wish to remain anonymous. Complaints may be taken by any police officer 24 hours a day. While we encourage the public to make complaints in person with a police supervisor, no one will be told to come back and make a complaint at a different time due to a supervisor not being immediately present. The Department will also accept complaints via other means including but not limited to telephone, email, regular mail, etc.
All complaints that the Internal Affairs Unit receives that are criminal in nature are forwarded to the Essex County Prosecutor’s Office (ECPO) for review. The ECPO conducts a review and determines if it should pursue a criminal investigation. A criminal investigation may result in criminal charges, determined according to the criteria of the Essex County Prosecutor’s Office. If the ECPO proposes criminal charges they will be the lead agency for the matter until its conclusion in court. A disposition that does not involve a finding of guilt by the courts or where a complaint is dismissed by a municipal or county prosecutor means the burden of proof beyond a reasonable doubt has not been met.
The county prosecutor will then return the matter back to the Internal Affairs Unit at South Orange Police Department for investigation into any alleged administrative (Department rules, Civil Service rules, ECPO/NJ Attorney General directives) violations. The purpose of the investigation being to determine whether or not evidence exists or can be developed that meets the preponderance of evidence burden of proof in an administrative hearing. At no time shall an internal affairs administrative investigation be closed simply because a criminal investigation was declined or terminated.
The following are possible dispositions of an administrative investigation:
A complainant will be advised of the outcome of an internal affairs investigation if they have chosen to identify themselves.
During an administrative hearing, if the hearing officer sustains the charges against a South Orange Police Officer, the South Orange Police Officer is subject to the following progressive discipline:
As is the case with all individuals, both the Essex County Prosecutor’s Office and the South Orange Police Department are committed to the strict observance of a person’s constitutional and due process rights during both the criminal and internal affairs process.
In addition, South Orange Police Officers have a duty to report to Internal Affairs and Chief of Police, certain matters they are involved in or have a reasonable belief that another employee may have committed. These include:
Internal Affairs prepares and submit regular reports regarding ongoing and completed investigations to the Essex County Prosecutor’s Office - Professional Standards Bureau, which oversees all Internal Affairs units in the County. In addition, per Attorney General policy, Internal Affairs publishes an annual summary report available to the public which provides a synopsis of the types of complaints and their dispositions.
The South Orange Police Department has implemented an early warning system designed to detect patterns and trends in police conduct before that conduct escalates. This early warning system can assist the South Orange Police Department in identifying and remediating problematic officer conduct that poses a potential risk to the public, to the South Orange Police Department, and to the officer. The following are performance indicators contained in the early warning system:
Once an officer has displayed the performance indicators necessary to trigger the early warning system, assigned supervisory personnel shall initiate remedial action to address the officer’s behavior. The following remedial/corrective action may include but is not limited to:
Yes all persons who wish to file a complaint against a South Orange Police Officer may do so any hour or day of the week. This includes reports from anonymous sources, juveniles, undocumented immigrants, and persons under arrest or in custody. At no time will a complainant be told to return at a later date to file a report. A complaint can be submitted in person, over the phone, or electronic correspondence (e.g. Email).
Yes, the South Orange Police Department has recently revised its Use of Force policy, which in addition to being compliant with the current Attorney General’s Guideline on Use of Force, has explicitly stated the following:
The Attorney General has stated his intention to publish a comprehensive, state-wide revision to the Use of Force policy by the end of 2020; however, we believe that the mission of the South Orange Police Department required us to revise our policy as soon as it was feasible. These revisions were made to provide all those authorized to use force with as much clear, direct, and explicit guidance as possible on their expectations and responsibilities under our current operating parameters.
Additionally, per long-standing state law, and unlike many other states, the New Jersey Attorney General is the chief law enforcement officer in the state and has the responsibility and broad authority to secure the benefits of a uniform and efficient enforcement of the criminal law and administration of the criminal justice system. As such the Attorney General routinely issues statewide policy documents known as “law enforcement directives,” which require compliance and are binding on all law enforcement agencies and all 36,000 state, county, and local law enforcement officers.
The Attorney General then delegates the authority of the Office to the County Prosecutors, who are the chief law enforcement officers in each of New Jersey’s 21 counties. The Essex County Prosecutor is responsible for direction, control, and oversight of all law enforcement agencies in Essex County. The South Orange Police Department is accountable to the County Prosecutor for compliance with the Attorney General’s Directives as well as any subsequent orders from the County Prosecutor’s Office.
For additional information from the Attorney General’s Excellence in Policing Initiative, please visit: https://www.nj.gov/oag/excellence/
For additional information on the Essex County Prosecutor’s Office, please visit: http://www.njecpo.org/
Yes, being able to verbally de-escalate a situation encompasses a multitude of factors. While training at the police academy, South Orange Police Officers receive instruction in: Basics of Community Oriented Policing, Law Enforcement Responsibility to Provide Community Service, Awareness of Emotional Reactions, Cultural Diversity, Crisis Intervention, Handling Individuals with Special Needs, Problem Solving, Racially Influenced Policing, Alcoholism as a Disease, and Handling Intoxicated individuals. Immediately on graduation the new officer is assigned to a Field Training Officer to undergo a formal seven week (minimum) course of familiarization and on-the-job instruction in the specifics of the South Orange Police Department policy, procedures, and methodology. Such instruction includes practical experience de-escalating a variety of situations. Recently the South Orange Police Department has hired outside experts to provide training for our supervisory staff in both de-escalation and lawful/unlawful application behind use of force.
It should be noted that because of the unique, rapidly developing, and unpredictable circumstances sometimes presented to officers, not every call for service affords the responding officer(s) the opportunity to de-escalate a situation.
Under no circumstances is a South Orange Police Officer permitted to use excessive force. Per agency policy and the New Jersey Attorney General Guidelines on Use of Force: “In determining to use force, the law enforcement officer shall be guided by the principle that the degree of force employed in any situation should be only that which is reasonably necessary. Law enforcement officers should exhaust all other reasonable means before resorting to the use of force. Law enforcement officers will use only that force which is objectively reasonable and necessary.”
The application of force that is objectively reasonable and necessary is the current national legal standard on use of force which has been determined by the Supreme Court of the United States in their decisions rendered in such cases as: Tennessee v. Garner (1985), Graham v. Connor (1989), and White v. Pauley (2017). In addition, SOPD as well as all New Jersey law enforcement agencies and officers are also bound by the New Jersey State Constitution and legal precedents determined by our State Supreme Court that may impose additional requirements or restrictions on the Use of Force.
Per agency policy and the New Jersey Attorney General Guidelines on Use of Force: “An officer shall not fire from a moving vehicle or at the driver or occupant of a moving vehicle unless the officer reasonably believes there exists an imminent danger of death or serious bodily harm to the officer or another person AND no other means at that time are available to avert or eliminate that danger. A law enforcement officer shall not fire a weapon solely to disable moving vehicles.”
Yes. Per agency policy and the New Jersey Attorney General Guidelines on Use of Force: Every law enforcement officer is expected and required to take appropriate action to stop and/or prevent a use of force in any situation where that officer is clearly convinced that another officer is about to use or using force in violation of state law. Law enforcement officers are obligated to report all situations in which force is used illegally by anyone.
Yes. Per agency policy and the New Jersey Attorney General Guidelines on Use of Force: In all instances when physical, mechanical or deadly force is used, each officer who has employed such force shall complete:
A Use of Force Report a standard report used State-wide and is completed whenever a police officer uses physical, mechanical, or deadly force. This report requires each officer that used force to document in detail the subject’s actions, type of force used, how it was used, if any injuries were sustained, any medical treatment sought, and a narrative that articulates the circumstances of the use of force.
The Attorney General has recently expanded and revised the Use of Force report is currently piloting an online reporting system in which completed reports are submitted directly to the AG’s office.
A complaint of excessive force would be classified as an internal affairs complaint and the South Orange Police Department would follow our local and the Attorney General’s policies for that process
Per agency policy and the Attorney General Guidelines on Use of Force, “Sound judgment and the appropriate exercise of discretion will always be the foundation of police officer decision-making in the broad range of possible use of force situations. It is not possible to entirely replace judgment and discretion with detailed policy provisions.” The following Use of Force options are available to a South Orange Police Officer:
Deadly force may only be used when the officer reasonably believes that such action is immediately necessary to protect the officer or another person from imminent danger of death or serious bodily harm.
A South Orange Police Officer is under no obligation to retreat or desist when resistance is encountered or threatened. However, a law enforcement officer shall not resort to the use of deadly force if the officer reasonably believes that an alternative to the use of deadly force will avert or eliminate an imminent danger of death or serious bodily harm, and achieve the enforcement purpose at no increased risk to the officer or another person.
The South Orange Police Department does not authorize, equip, train, or use the following means/methods of Force: tear gas (CN/CS), distraction (flash-bang) devices, canine (K9), conducted energy devices (Taser), less lethal force (rubber or bean bag bullets), chokeholds/strangleholds/carotid restraints.
Per agency policy and the Attorney General Guidelines on Use of Force: “A law enforcement officer may use physical force or mechanical force when the officer reasonably believes it is immediately necessary at the time:
Per agency policy and the Attorney General Guidelines on the Use of Force: “A law enforcement officer may use deadly force when the officer reasonably believes such action is immediately necessary to protect the officer or another person from imminent danger of death or serious bodily harm. A law enforcement officer may use deadly force to prevent the escape of a fleeing suspect:
If feasible, a law enforcement officer should identify himself/herself and state his/her intention to shoot before using a firearm.”
Per agency policy and the New Jersey Attorney General’s Office guidance on Use of Force: “Choke holds, carotid artery neck restraints and similar tactics constitute deadly force. The South Orange Police Department does not train its officers in these methods or tactics and they are not authorized except in very limited situations when deadly force is necessary to address an imminent threat to life.”
Yes, officers at the South Orange Police Department are trained to provide basic first aid and lifesaving measures such as: administering CPR, controlling bleeding, and utilizing Narcan (naloxone, an opioid overdose emergency intervention) kits, and rapid summoning of more advanced medical assistance/transport.
The following addresses the eight procedural reforms of the “8 Can’t Wait” campaign:
The following Use of Force options are available to South Orange police Officers:
Constructive Authority - Constructive authority does not involve actual physical contact with the subject, but involves the use of the law enforcement officer’s authority to exert control over a subject. Examples include verbal commands, gestures, warnings, and un-holstering a weapon. Pointing a firearm at a subject is an element of constructive authority to be used only in appropriate situations.
Physical Contact - Physical contact involves routine or procedural contact with a subject necessary to effectively accomplish a legitimate law enforcement objective. Examples include guiding a subject into a police vehicle, holding the subject’s arm while transporting, handcuffing a subject and maneuvering or securing a subject for a frisk.
Physical Force - Physical force involves contact with a subject beyond that which is generally utilized to affect an arrest or other law enforcement objective. Physical force is employed when necessary to overcome a subject’s physical resistance to the exertion of the law enforcement officer’s authority, or to protect persons or property. Examples include wrestling a resisting subject to the ground, using wrist locks or arm locks, striking with the hands or feet, or other similar methods of hand-to-hand confrontation.
Mechanical Force - Mechanical force involves the use of some device or substance, other than a firearm, to overcome a subject’s resistance to the exertion of the law enforcement officer’s authority. Examples include the use of a baton or other object, natural agent spraying (e.g. pepper spray)
Deadly Force - Deadly force is force which a law enforcement officer uses with the purpose of causing, or which the officer knows to create a substantial risk of causing, death or serious bodily harm. Purposely firing a firearm in the direction of another person or at a vehicle, building or structure in which another person is believed to be constitutes deadly force. A threat to cause death or serious bodily harm, by the production of a weapon or otherwise, so long as the officer’s purpose is limited to creating an apprehension that deadly force will be used if necessary, does not constitute deadly force.
The South Orange Police Department does not authorize, equip, train, or use the following means/methods of Force: tear gas (CN/CS), distraction (flashbang) devices, canine (K9), conducted energy devices (Taser), less lethal force (rubber or bean bag bullets), chokeholds/strangleholds/carotid restraints.
Yes. Per agency policy and Attorney General Guidelines, the South Orange Police Department is able to utilize several options based on the severity of the offense. The ultimate goal is to prevent further offenses by the juvenile and divert them from the adult criminal justice system. One approach is known as, “curb-side-adjustment.” A curb-side-adjustment is employed when a juvenile offender has committed a low level offense (e.g. shoplifting a candy bar). On scene, an officer contacts a parent or guardian of the juvenile offender, has them respond to scene of the incident and take custody of their child.
For more serious offenses where the juvenile is taken in to custody, the Juvenile Aid Bureau (detectives within SOPD) may utilize a “station-house adjustment.” During a station-house adjustment charges are not immediately filed against the juvenile. The station-house adjustment is an agreement between the police, the victim, the juvenile, and the parent. For example, the agreement may have the juvenile perform community service in lieu of having the charges filed. These programs redirect juveniles out of the criminal justice system while still holding them accountable for their actions.
In cases where a juvenile has committed a serious offense, which would be considered to be felony crimes were they committed by an adult (e.g. robbery), the South Orange Police Department is required to forward the matter to the Essex County Court system for handling.
In the past SOPD had several trained DARE officers that were invited to teach that curriculum in local schools. We no longer have DARE officers as that program was phased out in 2011. We currently have one officer that was trained in LEAD in 2016 however they have never taught that curriculum to any district students. SOPD does not employ nor does the school district use School Resource Officers or Class III Special Law Enforcement Officers.
The most recent involvement that SOPD has had with students in the schools has been through the after school YouthNet program. In 2019 students were given an opportunity to voluntarily participate in an “open gym” with several officers where they would play basketball together. The officers reported that the program was well-received and became popular with the students that chose to participate. There were then plans to offer another voluntary YouthNet program on the basics of Forensic Science & Investigation, which was chosen as students had expressed interest in the subject.
No, however South Orange has also established a Community Police Collaborative (“CPC”) in which members of the public are involved with reviewing data, participating in open dialogue with law enforcement and elected officials, developing community outreach strategies, and evaluating training modules & professional development for our officers. The CPC is an official organization with the local elected body, the Board of Trustees, and falls under the oversight of the Health and Public Safety Committee. The CPC meets on a monthly basis and the Chief of Police and/or other supervisors on the command staff along with one or more of the Trustees on the Health and Public Safety Committee meet with the CPC to discuss issues of interest. The Village President and Township Administrator may also attend at their discretion. The Chairperson of the CPC and other voting members are required to be South Orange residents. Members and officers are appointed by the Trustees.
The South Orange Police Department is the 911 call center for this Township. As such, all 911 emergency calls are answered at Police Headquarters and routed as appropriate. As first responders, SOPD officers will almost always be the first public safety official on the scene of any call for service. The fire department and ambulance service will be dispatched to respond when their services are needed.
South Orange Police Officers respond to a wide variety of calls for service. The main divisions of the Department are: Patrol, Investigations, and Administration.
Some of the more common calls for service that uniformed Patrol officers respond to are:
When not directly responding to calls for service, uniformed officers perform traffic related initiatives and proactive patrol in order to provide a highly visible presence throughout the Township. In addition officers use directed patrols to provide greater intensity for longer duration to areas in which numerous complaints have been received.
Officers assigned to the Investigative division (also known as the Detective Bureau) perform a variety of functions, primarily of which are the follow up investigations of criminal activity reported to the Patrol division. The purpose of these investigations are to identify, locate, arrest, charge, and provide sufficient evidence to the Municipal or County Prosecutor to sustain convictions in Court.
The Administrative division is responsible for providing the logistical framework and support services required to maintain the functions of the Department, which include but are not limited to:
One of the resources South Orange provides to reduce the number of calls to the police department is: S.O. Connect. It is an online complaint reporting system where the user directs the type of complaint they have to the appropriate Township department. This system has allowed residents to directly bring their concern on non-law enforcement matters to those that have the ability to best assist them. When we do receive calls on such matters we do our best to assist if can, give advice, and route the inquiries appropriately.
As always, with any emergency in which a person’s safety is jeopardized, rapidly calling 9-1-1, requesting help, and accurately communicating the circumstances is strongly encouraged. This allows us to respond quickly, mitigate harm to victims, and save lives.
Yes, based on the 2010 census The Township of South Orange Village is approximately 60% white and 40% people of color. The racial makeup of the South Orange police Department is 53% white and 47% people of color. Since 2015 eleven of the eighteen new South Orange Police Officers have been people of color.
Police reports are generally available in two to three business days from when the report was taken. Police reports may be obtained in person at the records bureau which is located in the front lobby area of the South Orange Police Department or arrangements may be made with the Records Bureau for alternate means of delivery.
South Orange Police Department
201 South Orange Avenue
South Orange, NJ 07079
Records Bureau Hours of Operation: *Federal Holidays Observed*
Please visit the following link for guidance on obtaining a firearms purchaser ID card and/or a handgun permit: https://www.southorange.org/217/Firearms-Applicants
Visit our South Orange Village Digital Video System information page.
The Revaluation firm is required to mail each taxpayer a notice of advising him/her of the new appraised value once completed.
A prospective buyer would not be expected to purchase a property without first making a careful inspection. Similarly, an individual ordering an appraisal expects that a thorough inspection will be made before a market value estimate of the property is rendered. Equitable reassessment depends on the cooperation of taxpayers. Property owners have a stake in the outcome of the reassessment program. Interior inspections, especially, require that residents cooperate with the property inspectors. The validity of the market vale estimate depends on the collection of accurate data. Remember the people making the inspections are not necessarily responsible for developing the market value estimate. Their job at time of inspection is to collect pertinent information to be used in valuation process.
Both the interior and exterior of each property are usually physically inspected, and building dimensions are noted during this process. In addition, recent sales of properties are studied and may be adjusted to estimate the value of property that has not been sold. In short, all information believed to have an influence on value will be gathered, reviewed and analyzed in order to make a proper determination of each property's full and fair value.
A revaluation program seeks to spread the tax burden equitably within a municipality. Real property must be assessed at the same standard of value to ensure that every property owner is paying his or her fair share of the property tax.
Full and fair value is the price at which the tax assessor believes a property would sell at a fair and bona fide sale by a private contract on October 1st of the pre tax year. the sale must be between a willing buyer and a willing seller.
A revaluation is a program undertaken by a municipality to appraise all real property within taxing district according to its full and fair value.
New property assessments resulting from the Revaluation become effective January 1, 2024. However, new assessments are not reflected in the tax bill until the 3rd and 4th quarter of 2024.
If you are dissatisfied with your assessment, you can file a formal appeal in 2024 with the Essex County Board of Taxation, which must be received prior to May 1, 2024. Your appeal will be heard by a Commissioner of the Board of Taxation; and, you will be given an opportunity to state the reasons you believe your assessment is inaccurate. After reviewing the facts presented, the Board will render a decision as to whether an adjustment is in order. If you are not satisfied with the decision of the Board of Taxation, you have the right to file an appeal with the Tax Court of the State of New Jersey. This must be done within 45 days of your notification. This step in the process is formal, taking place in a courtroom setting before a Tax Court Judge.
Under State law, the actual tax on a property cannot be appealed. However, an aggrieved property owner can file an appeal with regard to the assessment of value. The tax rate and a tax assessment are two distinctly different things, which sometimes are confused. The tax rate is determined by the dollar amount needed to operate South Orange, our School District, and Essex County, while the tax assessment provides the value upon which to apportion the taxes. Taxpayers can appeal a tax assessment, but not a tax rate.
The new tax rate will be determined after the School District, Essex County, and South Orange finalize their 2024 budgets.
Community Energy Aggregation is a State program that allows a municipality to conduct a “bulk purchase” of energy supply on behalf of its residents, at prices lower than the average utility price. New Jersey regulations allow municipalities to take this approach to procure energy savings on your behalf, and to also obtain energy supply that has a higher renewable energy content than State-required minimum green energy content (currently a little over 20%).
Gabel Associates was retained as the SEA R-GEA’s Energy Consultant, (at no cost to the Village), to assist with the implementation of the procurement process for a Third-Party Supplier to provide power supply to residents.
In April 2018, the Village passed Ordinance # 2018-10, authorizing a Government Energy Aggregation (“GEA”) program in South Orange. Under New Jersey’s GEA law, municipalities can aggregate their residents’ electric accounts together in a single buying pool to test the market in an attempt to obtain electric power supply at a lower price than offered by the electric utility. In addition, a GEA program allows a municipality the option of seeking power supply with a higher renewable energy content than offered through the utility’s ‘default supply’ service. To create even greater purchasing power in the marketplace, the Village also formed the Sustainable Essex Alliance Energy Procurement Cooperative (“SEAEPC”) in conjunction with several other Essex County municipalities, with the aim of using joint purchasing to obtain the best possible price for renewable energy supply, in furtherance of our sustainability goals and our commitment to reduce the Village’s carbon footprint. The participating Essex County municipalities, which include South Orange, Glen Ridge, Maplewood, Montclair, and Verona, jointly named the program the Sustainable Essex Alliance Renewable Government Energy Aggregation, or ‘SEA R-GEA.’
A competitive procurement process was launched in March 2019 for the SEA R-GEA program. As a result of competing offers submitted on April 2, 2019, a contract was awarded to the low bidder, Direct Energy Services (“Direct Energy”). The contract with Direct Energy will provide electric supply to Village residents, and residents of the other participating municipalities located in PSE&G territory, for a 17-month term beginning in July 2019, at a price of $.11005 per kilowatt-hour (”kWh”). This price is more than 10% lower than the average tariff price being paid by those residents currently receiving supply through PSE&G and, although the PSE&G tariff price is expected to drop somewhat later this year, the contract is projected to save the typical resident about $150 as compared to the average PSE&G tariff price-to-compare over the 17-month contract term, with no change to the level of service. In addition, the power supply is provided by Direct Energy under the SEA R-GEA program will include about 41% renewable energy, which is nearly double the renewable energy content of default supply service currently provided by PSE&G. As a result, participating residents have the opportunity to contribute to a reduction in carbon emissions while saving money at the same time!
Residential customers of PSE&G residing in the Township of South Orange Village who do not currently have a third-party supply contract are eligible to be included in the program and will receive a mailing at the beginning of May 2019 describing the program and providing the specifics of the SEA R-GEA program. If you do not wish to participate in the program for any reason, you may simply opt out, with no strings or penalties, by simply following the instructions on the Program Summary provided, or by contacting Direct Energy using the contact information provided below. If you do nothing, you will automatically be enrolled in the program and enjoy the electricity savings.
The energy aggregation program is only for the energy supply portion of your electric service. The delivery portion will continue to be provided by PSE&G at regulated rates and PSE&G will continue to provide all emergency and safety services. PSE&G will also continue to provide customer services such as meter readings, billing, and service restoration. If you are on a PSE&G budget billing plan, you will continue to receive that service.
The Village is pleased to provide you with this opportunity to save money on your energy costs while purchasing cleaner energy. Please keep an eye out for specific information and mailings regarding the SEA R-GEA program in early May 2019, leading up to the program’s implementation in July 2019.
Gabel Associates is a State-registered Energy Consultant that has been retained by the SEA R-GEA municipalities to administer and implement the SEA R-GEA program. The firm has helped pioneer energy procurement in New Jersey and has been supporting large scale energy aggregations (like this one) for over 15 years. Gabel Associates was also a key participant in the development of the State’s rules under which these programs are run.
Direct Energy Services is a retail electric power supplier licensed by the NJ Board of Public Utilities. Direct energy has been a retail supplier for many years and currently serves approximately 4 million accounts nationwide, including about 130,000 residential energy aggregation accounts.
Direct Energy can be contacted as follows:
Direct Energy Services (BPU License # ESL-0078)
Toll-Free Telephone Number: 1-866-968-8065
Address: P.O. Box 180, Tulsa, OK 74101
Email Address: email@example.com
All eligible residents (all residential customers of PSE&G in the Village except for those that already have their own TPS contract or that have a solar electric generating system on their property that supplies power to their home) are automatically included in the SEA R-GEA program and will be sent a notice in the mail at the beginning of May 2019. This notice, known as the Opt-Out Notice, provides all the details of the program as well as the various ways to opt-out of the program, including the awarded TPS’s toll-free telephone number, email address, and a postage-paid opt-out card.
There is a 30-day opt-out period during which customers can review the Opt-Out Notice and decide whether they wish to opt-out of the program. After that opt-out period concludes on May 30, 2019, those residents who do not opt-out of the program will be enrolled by the winning supplier (Direct Energy).
Even after an electric account is enrolled, residents remain free to opt-out of the program at any time during the contract. Participation in the SEA R-GEA Program is 100% optional. There are no fees or penalties if you decide to opt-out.
As noted above customers that have their own, independent TPS contracts are not initially included but are given the option to join the SEA R-GEA program.
No, you will always receive one bill from your utility. The only thing that changes in the SEA R-GEA program, or any GEA program, is the cost of the electricity provided.
Electric bills are comprised of two main components: power supply and distribution. It is important to emphasize that this program would cover only the power supply portion of the electric bill. Under New Jersey’s retail choice regulations, you may purchase power supply from either the electric utility company under its Basic Generation Service (“BGS”) tariff rates, or you may purchase your power supply from a Third-Party Supplier ("TPS"). The SEA R-GEA program seeks to provide savings on the power supply portion of your bill.
Importantly, the delivery and distribution of electricity under this program would continue to remain the same, through the regulated utility (i.e. PSE&G) that serves your home. The utility continues to handle your account, addressing any outages and maintaining service.
No. Residential customers who are initially included in the program have the right to “opt-out,” during the initial, pre-enrollment 30-day ‘opt-out’ period, or at any time after enrollment.
However, it is advantageous for all residents to join and remain in the program, as this gives the community the “strength in numbers” to negotiate the best price for consumers. All residents would receive information about the program and be given the opportunity to opt-out.
Yes. Residents who have their own third-party supply contract and who therefore would not be included in the initial eligibility pool, but would like to join the SEA R-GEA, would have the opportunity to do so. Residents who move into their home after the start of the program and who therefore would not be included in the initial eligibility pool, but would like to join the SEA R-GEA, would also have the opportunity to opt-in to the program.
For customers with their own TPS contracts: If you currently have your own third-party supply contract but were considering terminating that contract and joining the SEA R-GEA program, it would be very important to first read your existing contracts very carefully, as there may be penalties for terminating the contract prematurely. Some third-party suppliers have automatic "rollover" provisions which renew your contract without affirmative consent or action from you. Please be sure to read your current agreement and if, after comparing your current deal to the SEA R-GEA program you decided to join the program, you would simply need to alert the third-party supplier that you wish to terminate service at the end of your contract term, and then contact the awarded SEA R-GEA supplier directly to opt-in to the SEA R-GEA program.
Please note that, if you have an existing contract with a supplier not affiliated with the SEA R-GEA program, neither the Energy Consultant nor the Village would be responsible for informing your existing supplier or terminating your agreement with them. However, if you have any difficulty with them, please let us know and we would try to help you resolve issues.
The Village requires that the awarded SEA R-GEA program supplier provide budget billing for their power supply charges to those customers that currently have such arrangements with PSE&G. PSE&G will continue to bill a levelized amount each month for delivery service, and the awarded supplier will also bill a levelized amount each month (through the PSE&G bill) for power supply. Because the selected supplier’s contract price for power supply is lower than the PSE&G price for power supply, your total monthly budget amount (sum of monthly PSE&G delivery service budget amount and awarded supplier’s budget amount for power supply) should be reduced. You may experience a “true-up” on your bill from PSE&G prior to enrollment in order to bring your current budget bill balance with PSE&G to zero, and then again at the end of the program to bring your current budget bill balance with the SEA R-GEA supplier to zero. The SEA R-GEA supplier may also implement a ‘true-up’ of your budget amount during the contract term if it appears that your actual usage levels have been varying significantly from the historical amount of usage used to set-up your budget payment, in order to avoid the need for a larger true-up at the end of the contract.
If you do not currently have budget billing with PSE&G but wish to receive an Equal Payment Plan from the awarded supplier for their power supply charges, you will be able to contact the awarded SEA R-GEA supplier and request that they establish this service for you.
Budget billing with PSE&G’s distribution portion of the bill and the awarded third-party supplier’s supply portion of the bill can be complicated. If you are to experience trouble with your budget billing, you may contact PSE&G, the winning supplier, or Gabel Associates for assistance.
The ‘opt-out’ model for community energy aggregation is established in the State laws and regulations governing these types of programs. The program is configured this way to ensure that a sufficient number of households will participate to obtain a meaningful bid and to avoid the costly and time-consuming process of having everyone affirmatively sign up for the program. Starting with a large pool of eligible customers provides for an opportunity that attracts suppliers to bid, which creates robust competition for your business and also allows suppliers to reflect bulk purchasing discounts in their price bids.
The aggregation rules incorporate consumer protections and recognize the logistical challenges of a residential procurement program, while at the same time providing a structure that will attract bidders.
When the retail choice program was originally enacted in NJ in 1999, the rules required that government aggregators be required to obtain a so-called “wet signature” from each residential customer demonstrating the customer’s affirmative consent to join. After several years, it was recognized that this “opt-in” approach put such a burden on programs that none got off the ground, and the model set forth in NJ law was changed to “opt-out” for residential customers. Unlike business customers, residential customers represent large numbers and (relatively) small usage/margins for each account. In order for aggregation of residential customers to work, it is necessary to get large volumes with the lowest transaction costs as possible. This results in the opt-out approach, which gives suppliers a firmer basis for the load they are bidding on but still provides residential customers with the ability to opt out.
Power outages are not under the control of the third-party supplier. The delivery system is still under PSE&G’s control, and there is no difference in delivery services whether you purchase the power supply from a third-party supplier or from PSE&G under its tariff. In the event of an outage, you would still contact PSE&G at 1-800-436-7734 (PSEG).
Customers with solar panel systems on their home, especially those that are larger in size, typically result in solar production in some months exceeding your monthly electric consumption. In such cases, the monthly utility bill is usually very low.
For these customers, the savings attributable to Energy Aggregation programs would be very minimal on average. It is for this reason that solar customers are removed from the SEA R-GEA program.
However, if you believe based upon a review of your past bills that your solar system is NOT producing excess energy that is being ‘banked’ on your PSE&G bill, you may consider opting-in to the SEA R-GEA program. You are encouraged to contact the selected supplier or PSE&G for further information.
LIHEAP (Low Income Home Energy Assistance Program) is a federally funded program, administered by the NJ Department of Community Affairs, to assist low-income households with paying their heating bills (whether electric, gas, oil, etc.). There should be no impact on participation in the SEA R-GEA program on customers’ eligibility. Lifeline or Universal Service programs are state-funded through State taxes and societal benefits charges, again with eligibility based upon several factors tied to income. Bill credits of up to $225 are provided to assist eligible customers with electric and gas utility bills. The SEA R-GEA will provide consolidated billing through the utility; as such, the bill credits would be unaffected.
Again, the SEA R-GEA program only impacts the power supply portion of your bill. PSE&G remains the power delivery company, and there is no impact on your relationship with PSE&G. PSE&G still reads your meter, provides the monthly bill, and is responsible for maintaining the reliability of the distribution grid. In addition, if you have a ‘Worry-Free’ appliance repair contract with PSE&G, that contract will be unaffected and will remain in effect, and any related charges will still appear on your monthly PSE&G bill.
The SEA R-GEA Supplier is required to provide an additional 20% renewable energy content above and beyond the level of renewable energy content required by the State of New Jersey’s Renewable Portfolio Standard (“RPS”) – that translates to an average renewable energy content of about 41% over the 17-month term of the SEA R-GEA power supply contract. This renewable energy content is provided through the purchase of renewable energy certificates (“RECs”) by the SEA R-GEA supplier. Specifically, the current State-required 21% content consists of about 4.3% in-state solar, about 14.2% Class I renewable (primarily wind power but also landfill gas-to-energy and small hydro) located within the regional power grid, and 2.5% Class II renewable (waste-to-energy) located within the regional power grid. Suppliers meet this State-mandated content through the purchase of RECs. In addition, the SEA R-GEA requires that its supplier procure an additional 20% renewable energy above and beyond the RPS requirements, through the purchase of additional Class I RECs (primarily wind power) from renewable projects in the regional power grid. As such, all of the 41% renewable energy content is sourced from renewable energy projects located either in New Jersey or within the regional power grid.
The power grid is a complex operation, with high voltage transmission lines and power plants of all types, shapes, and sizes. The regional power grid for this part of the country is the PJM Interconnection (“PJM”). PSE&G’s distribution system is interconnected at various points with PJM’s high-voltage transmission system, and electricity flows from the PJM grid to PSE&G’s delivery system and, ultimately, to individual customers via local substations, wires, transformers, service drops and meters. Electricity produced at hundreds of individual power plants throughout the region is injected into the high-voltage power grid, is intermingled, and flows to the PSE&G delivery system and to customers according to the laws of physics. As such, unless individual customers are physically connected via a direct line to a particular power plant, there are no physical means of assuring that electricity produced by a specific facility, like a renewable energy project, is flowing to a particular customer or group of customers.
New Jersey, as well as a majority of states in the PJM power grid, including DE, MD, PA, OH, MI, IL and NC, and the District of Columbia, have adopted mandatory Renewable Portfolio Standards (“RPS”) that establish a floor amount of renewable energy (“RE”) that each supplier, whether utility or third-party supplier, must have in their supply portfolio. Under New Jersey law, Renewable Energy Certificates (“RECs”) are the actual environmental attribute associated with energy produced by a renewable facility. Since the actual electricity produced by a renewable energy facility is no different than energy produced from more traditional types of power plants like nuclear, coal, or natural gas-fired power plants, etc., a system has been created whereby renewable energy facilities essentially produce two commodities: 1) energy and 2) RECs. These commodities can be sold together or separately. New Jersey and other State Renewable Portfolio Standards rely upon purchase and retirement RECs by suppliers as the means for suppliers to achieve compliance with the RPS standards. This is shown in the graphic below.
RECs are part of a market-based system that provides a source of revenue for existing renewable energy projects and is intended to provide a market signal for the development of new renewable energy projects. The RPS requirements established by NJ and other states create a demand for RECs. When individual states increase their RPS requirements for all suppliers, this increases the demand for RECs. When individual customers, an entire municipality or a group of municipalities such as the SEA require an enhanced renewable product (above and beyond the State-required amount) via the procurement and retirement of RECs by the supplier, this creates additional demand for RECs, helping create a price signal in the marketplace to incentivize the development of new wind projects in the region.
It is important to note that Sustainable Jersey, an organization whose purpose is to promote sustainability and sustainable practices by local government entities in New Jersey, has endorsed the reliance upon the purchase and retirement of RECs as a means of providing enhanced renewable energy content for government energy aggregation programs, recognizing that, while perhaps imperfect, it is currently the most feasible mechanism available to allow municipalities to push the renewable energy market through energy aggregation programs. The required inclusion of 20% additional PJM Class I RECs in the SEA R-GEA program enhanced renewable product conforms exactly to the Sustainable Jersey-endorsed product, and supports the development of new wind power projects in the region.
Bags that are provided by retail establishments to customers, at points of sale, to carry and/or transport purchased items. Carry-out bags include restaurant delivery and restaurant take-out bags.
Reusable bags made of cloth or other washable material, with stitched handles that are specifically designed and manufactured for multiple reuse. A bag is suitable for multiple reuse if it is machine washable or is made from a material that can be otherwise cleaned and disinfected.
All retail establishments shall make paper compliant carry‐out bags available to customers, for a fee of at least 5¢ per paper carry-out bag. Retailers can also offer compliant reusable bags for a fee or for free at their discretion.
If food is in direct contact with a paper bag (such as bagels, doughnuts, pastries), there is no charge for the paper bag.
Restaurants shall charge 5¢ per order for paper bags required for delivery or takeout of that order, understanding that they often do not know how many bags are required until after the purchase is made and the customer is out of contact.
Doggy bags are exempt from the carry-out paper bag fee.
Doggy bags are those provided by eat-in restaurants when a customer takes home leftovers from the meal consumed in the restaurant.
No, the ordinance exempts gift bags.
Products where dampness is an issue are exempted from the plastic bag prohibition.
The fee is kept by the retailer.
Yes. Seniors (65 years or older) with proof of age are exempt. Persons using the New Jersey State Supplemental Nutritional Assistance Program, EBT, or New Jersey State Special Supplemental Nutrition Program for Women, Infants and Children are also exempt from carry-out bag fees.
Contact Anthony Grenci, Code Enforcement Official, to apply for a temporary extension. firstname.lastname@example.org
NOTE: Failure to receive a tax bill does not exempt you from paying taxes or the interest on delinquent taxes.
Taxes can be paid by check, cash or money order. You may also pay your tax online at our secured website. South Orange does not accept credit card payments at this time. All online payments require your checking account information. Any tax sale item must be paid by cash, money order or certified check. Please mail payments to: Township of South Orange Village Tax Collector’s Office 76 South Orange Avenue, Suite 302 South Orange, NJ 07079
Ideally, taxes will be billed and mailed out once a year. However, you may receive a separate third quarter estimated bill that will be mailed in June and a final bill which will be mailed in September. When there is uncertainty with regard to State aid, estimated 3rd quarter bills allow the Township to collect unforeseen increases over two quarters rather than one. If the increase is not needed, tax payers will see a reduction in the 4th quarter bills.
Tax payers are urged to read all of the information contained on the front and back of their bills. Please note that according to New Jersey State Law, failure to receive a tax bill does not exempt a property owner from payment of taxes. If you do not receive a bill, please contact the Tax office. If you are a new owner, please contact the tax office for a duplicate bill, as we are not immediately made aware of property sales and new owner names. If you have a mortgage company, an advice copy of the bill will always be sent to you.
All questions concerning tax appeal should be directed to the Assessor’s Office 973-378-7715, ext. 7729. For your convenience, you may download tax appeal forms and instructions online or you may pick up forms or send a self stamped addressed envelope to the tax board at the following address: Essex County Board of Taxation 495 Dr. Martin Luther King Jr. Blvd. Room 230 Newark, NJ 07102 Office Hours: 8:30 a.m. - 4:30 p.m.
Mailing address change requests must be made in writing and signed by the property owner and forwarded to the tax assessor at: Township of South Orange Village Tax Assessor’s Office 76 South Orange Avenue, Suite 302 South Orange, NJ 07079
Please contact the tax assessor at 973-378-7715 Ext. 7729 for any deed change related questions.
The Tax Collector’s Office can send you a reminder via text or email shortly before each quarterly payment is due. You will need to sign up "Low Alerts" on SO Alerts on the Village's Homepage.
You can request a payoff figure from the tax office with a payment date along with the certificate number and property information. We prefer that you make the request in writing using the request form below. Please allow three business days for a response. If you plan to make the payment in person, please make your request for payoff at least 24 hours before arriving to the office for payment. Redemption requests may be emailed or faxed to 973-761-1438.
The Canoe Brook WTP itself was commissioned in 2012 and has a total net capacity of 22 million gallons a day. Surface water and ground water are treated using a high rated Dissolved Air Flotation clarification process with Ozone pre-oxidation while taste and odor control are managed with pre-ozone and granular activated carbon filters with powder activated carbon as a back-up.
In addition, South Orange will improve our local water supply by investing in a complete rehabilitation of Well #17 as well as installation of a GAC (granular activated carbon) filtration system to treat Well #17 and remove the majority of contaminants including PFOA’s and VOC’s.
American Water: http://www.amwater.com/twq/shorthillsirvingtonlivingston_twq.pdf
“At American Water, we take water quality and safety very seriously. The U.S. Environmental Protection Agency (USEPA) and state drinking water programs set water quality standards designed to protect public health and American Water treats your water to meet or surpass these standards, including those set for chromium. The USEPA does not have specific drinking water regulations for chromium-6, only total chromium, which includes consideration of the health effects due to chromium-6. American Water routinely tests its water supply for total chromium and all results have been in compliance with the USEPA standards. We also voluntarily sample for chromium-6 in accordance with USEPA guidance. American Water is supporting national research through the Water Research Foundation to better monitor and treat for chromium-6. The USEPA is also conducting a rigorous and comprehensive review of health effects of chromium-6. Our water quality experts are closely following this research and if necessary, will be ready to implement changes in our testing and treatment. Water quality results on chrome-6 and other parameters can be found on American Water’s website http://amwater.com/water-quality-and-stewardship/payment-locations.html . Enter your zip code or city/state to get information on your specific water quality. There you will find the annual Consumer Confidence Report (CCR) and a basic water quality summary with links to additional information on chrome-6.”