Water Billing 


Call center hours of operation will be 8 a.m. to 5 p.m. for questions related to your bill, to schedule a service visit, or to set up an appointment to turn your water service on or off or reactivate your water service if it’s shut off for non-payment.

Ways To Pay Your Bill
  • Electronic Payment Program: Save time and money! This free service automatically deducts the amount of your bill from your bank account. Call us today to sign up or for more information.
  • Internet: Visit Pay My Bill to pay your bill online.
  • Mail: Include the pre-addressed payment stub, write your account number and address on your check or money order and use the envelope provided. Do not send cash.
Billing issues prior to 2017 
The East Orange Water Commission (EOWC) previously operated the Village’s water system until December 31st, 2016. If you have a question regarding a bill from December 31st or earlier contact EOWC directly at 973-266-8869.

Additional Billing Information - Water Rates And Fees
Volumetric rates for water sold to customers by the South Orange Village Water Utility are established by the Village and billed on a periodic basis. Where the metered volume in any given period is equal to or less than any minimums established by the Village, a minimum periodic charge shall apply. All fees and minimums are identified in Chapter 157  of the municipal code of the Township of South Orange Village, accessible by visiting www.southorange.org, then “Village Code” under “Your Government”.